For decades, voicemail has been the safety net of business communication. If you missed a call, voicemail promised you a chance to recover the opportunity. But let’s be honest — nobody really likes voicemail. Customers hate leaving them, businesses hate checking…
AI Callers vs Human Agents: Which Is Better for Customer Service?
Customer service has always been about one thing: the relationship between a business and its customers. For decades, that relationship relied entirely on human agents answering phones, solving problems, and making sure customers felt valued. But as technology has advanced, the…